Frequently Asked Questions

For most residential homes, a professional clean twice a year keeps glass in top condition. However, if you are near the coast or a busy road, quarterly service is recommended to prevent salt or dirt buildup.

We service the entire Greater Sydney region—including the Canterbury-Bankstown area, Inner West, Eastern Suburbs, St George, Parramatta, Hills District, and down to Wollongong. We do offer weekend bookings by appointment to fit your schedule; please contact us early as these spots fill up quickly.

We generally recommend booking 1–2 weeks in advance, though we always try to accommodate urgent requests or "move-in/move-out" cleans where possible.

Yes! We can usually work through light rain. Our cleaning removes the dirt that rain normally clings to, so your windows will stay clean. If the weather is severe or unsafe, we will contact you to reschedule for the next available clear day.

Pricing depends on the number of panes, the type of windows (e.g., colonial vs. floor-to-ceiling), and ease of access. We provide free, no-obligation quotes to give you an accurate price.

We accept cash, bank transfers (EFT), and major credit cards.

Absolutely. A formal tax invoice will be provided for all residential and commercial jobs upon completion.

Please ensure window sills are clear of decorative items and that we have clear access to the windows. If you have pets, please ensure they are secured while we work.

For external-only cleans, you do not need to be home as long as we have access to the perimeter. For internal cleans, someone will need to provide access.

A standard maintenance clean includes the glass (inside and/or out), wiping of the frames and sills, and a basic wipe-down of fly screens.

Yes. We clean standard fly screens and can service screwed-in or Crimsafe security screens. For Strata buildings, we may ask for screens to be removed internally for safety and access reasons.

Yes. We carry full Public Liability insurance and all necessary cover to ensure peace of mind for both residential and commercial clients.

We use specialized extension poles and pure-water-fed systems that allow us to clean high glass and glass balustrades safely from the ground.

Yes, we can provide SWMS and safety documentation for commercial sites and Strata managed properties upon request.

We use eco-friendly, biodegradable cleaning solutions that are safe for your family, pets, and garden.

We can treat and significantly reduce hard-water staining caused by mineral buildup or sprinklers. This is a specialized service, so please mention it when requesting a quote.

Yes, we offer post-construction cleans to remove stickers, paint flecks, and heavy dust. These require different techniques than a standard maintenance clean.

While robots are fun gadgets, they often struggle with corners, heavy grime, and frames. A professional clean ensures a streak-free finish and allows for a detailed inspection of your window's condition.